Majis Industrial Services works to improve the quality of its water services through continuous performance monitoring. Customer satisfaction is one of the core values of the Company, with initiatives and mechanisms in place to effectively deal with and reconcile any complaints or feedback received through the online Complaints Management System and Escalation Contacts List. This system ensures that clients remain informed about the current status of their query and helps us improve the overall quality of our services. If you have any complaints, please email our team at [[email protected]] and we will be in touch within 24 hours from the time of receiving your enquiry.